http://creditdebtlife.com/722/paypal-an-example-of-how-a-company-can-ruin-perfectly-good-customer-service Money Tips, Credit Advice, Debt Advice, and Debt Wisdom. A Little Eclectic. A Lot of Fun. Tue, 02 Dec 2008 17:17:03 +0000 http://wordpress.org/?v=2.6.2 http://creditdebtlife.com/722/paypal-an-example-of-how-a-company-can-ruin-perfectly-good-customer-service#comment-590 PayPal - An Example of How a Company Can Ruin Perfectly Good Customer Service Fri, 04 Apr 2008 07:20:49 +0000 http://creditdebtlife.com/722/paypal-an-example-of-how-a-company-can-ruin-perfectly-good-customer-service#comment-590 [...] PayPal - An Example of How a Company Can Ruin Perfectly Good Customer Service You know, I remember the good old days when PayPal used to actually provide great customer service. Sure there were some rough edges now and again but compared to the service they deliver now, they were brilliant. It absolutely astounds me how a company like PayPal with Google Checkout wanting to take their business would let themselves provide consistently horrible customer service like they do today. Just this morning I discovered that PayPal had shut off my PayPal account, frozen my money [...] [...] PayPal - An Example of How a Company Can Ruin Perfectly Good Customer Service You know, I remember the good old days when PayPal used to actually provide great customer service. Sure there were some rough edges now and again but compared to the service they deliver now, they were brilliant. It absolutely astounds me how a company like PayPal with Google Checkout wanting to take their business would let themselves provide consistently horrible customer service like they do today. Just this morning I discovered that PayPal had shut off my PayPal account, frozen my money [...]

]]> http://creditdebtlife.com/722/paypal-an-example-of-how-a-company-can-ruin-perfectly-good-customer-service#comment-559 Tamara Sun, 30 Mar 2008 23:37:30 +0000 http://creditdebtlife.com/722/paypal-an-example-of-how-a-company-can-ruin-perfectly-good-customer-service#comment-559 I've had my account frozen by PayPal as well, and when I went to the trouble of trying to rectify it through the usual web venue, I hit one wall after another. What should have taken 2 minutes ended up taking hours. However, when I finally telephoned them, I got a helpful person on the other end who happily unfroze my account without much hastle. I appreciate them protecting me, especially since they have a link to my checking account but the online help system has to be revamped. I’ve had my account frozen by PayPal as well, and when I went to the trouble of trying to rectify it through the usual web venue, I hit one wall after another. What should have taken 2 minutes ended up taking hours. However, when I finally telephoned them, I got a helpful person on the other end who happily unfroze my account without much hastle. I appreciate them protecting me, especially since they have a link to my checking account but the online help system has to be revamped.

]]> http://creditdebtlife.com/722/paypal-an-example-of-how-a-company-can-ruin-perfectly-good-customer-service#comment-557 » PayPal - An Example of How a Company Can Ruin Perfectly Good Customer Service Credit Card on Credit Speak: Find Info, News and More on Credit Card Sun, 30 Mar 2008 17:16:29 +0000 http://creditdebtlife.com/722/paypal-an-example-of-how-a-company-can-ruin-perfectly-good-customer-service#comment-557 [...] PayPal - An Example of How a Company Can Ruin Perfectly Good Customer Service You know, I remember the good old days when PayPal used to actually provide great customer service. Sure there were some rough edges now and again but compared to the service they deliver now, they were brilliant. It absolutely astounds me how a company like PayPal with Google Checkout wanting to take their business would let themselves provide consistently horrible customer service like they do today. Just this morning I discovered that PayPal had shut off my PayPal account, frozen my money [...] [...] PayPal - An Example of How a Company Can Ruin Perfectly Good Customer Service You know, I remember the good old days when PayPal used to actually provide great customer service. Sure there were some rough edges now and again but compared to the service they deliver now, they were brilliant. It absolutely astounds me how a company like PayPal with Google Checkout wanting to take their business would let themselves provide consistently horrible customer service like they do today. Just this morning I discovered that PayPal had shut off my PayPal account, frozen my money [...]

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