17
Jan
2008
Posted by Steve Rhode as Aviation Related, Bankruptcy, Business Failures
If you're new here, you may want to subscribe to my RSS feed right now, before you forget, to get the latest posts. Thanks for visiting! People who have contacted the liquidators for MAXjet have received the following email. The 341 Notice of Commencement and Proof of Claim form are attached. ...[Read More]
15
Jan
2008
Posted by Steve Rhode as Aviation Related, Business Failures
Recently I had written a couple of articles about the flameout of MAXjet. F@&k MAXjet. Systemic Customer Service Failures Lead to Flame Out, Crash and Burn MAXjet Employees Speak Out. Good People Who Got a Raw Deal by Management I got an email from Ann today, another one of the consumers ...[Read More]
15
Jan
2008
Posted by Steve Rhode as Business Failures
Sadly it has taken years but I Sears is the only store that I hate so much that I refuse to shop there, at all. See my “I Don’t Like Sears” article. While I completely feel sorry for Sears employees, in fact when my father got laid off work in 1972 he was a Vegamatic ...[Read More]
11
Jan
2008
Posted by Steve Rhode as Business Failures
First, let me say that Avon CEO Andrea Jung has the nicest makeup of any CEO I’ve seen recently. How red are those lips? Sadly, apparently as red as the bottom line. Avon is hacking off an arm, a leg and 2,400 jobs in the latest phase of what has become a three-year-long facelift. What ...[Read More]
11
Jan
2008
Posted by Steve Rhode as Business Failures, Debt Collection, Wa-Wa-What
Oh sweet irony of life. Here the U.S. government spends billions on anti-terrorism campaigns only to lose much needed surveillance wiretaps for failing to pay their telephone bills. More than half of 990 bills to pay for telecommunication surveillance in five unidentified FBI field offices were ...[Read More]
11
Jan
2008
Posted by Steve Rhode as Business Failures, Customer Service, Scams, Technology
In a move that can only be thought of as hostile and devious, the once domain name market leader, Netowrk Solutions, has now put in place an evil policy that takes any domain name you search for with them, and not buy, off the market for up to five days. As a domain name registrar they can ...[Read More]
11
Jan
2008
Posted by Steve Rhode as Business Failures, Customer Service, Wa-Wa-What, Work Related
Apparently online Audio visual retailer NWVDirect has set a new low in how to treat customers. What makes this story even more unusual is that the person being victimized was able to record the conversation. [Consumerist] ----- If you enjoyed this post be sure to grab the RSS feed or get posts ...[Read More]
08
Jan
2008
Posted by Steve Rhode as Business Failures, Technology
Sometimes you’ve just got to shake your head and wonder what some businesses are thinking. Just today I found out a special offer from a site that was offering a special deal on their keyword product. It seemed like something worth trying out at Wordze and I was looking forward to ...[Read More]
03
Jan
2008
Posted by Steve Rhode as Business Advice, Business Failures, Credit Cards
There are no Radio Shacks in the U.K. The nearest thing now that I’m living in England over here is Maplin. So since I’ve been living in the U.K. I’ve never had a problem using my U.S. credit card that does not have a chip and pin number associated with it. It’s just your ...[Read More]
02
Jan
2008
Posted by Steve Rhode as Banking, Business Failures
The BBC website has a fascinating article that looks into the mortgage situation in Stockton, California. While lenders try to paint the credit crunch or mortgage meltdown squarely on the back of consumers being crazy with home equity hippie love, in fact we can’t take our eye off the fact ...[Read More]
02
Jan
2008
Posted by Steve Rhode as Business Failures, Travel Related
Recently I wrote an article that has received some comments from ex-MAXjet employees regarding the un-aerodynamic landing of the airline into bankruptcy court. I thought what they had to say was important so I’m sharing those comments with you here as well. I was in Las Vegas on Dec 23rd ...[Read More]
29
Dec
2007
Posted by Steve Rhode as Banking, Business Failures
A recent story in the New York Times is worth a close read to help explain why the credit crunch created by stupid banks is trickling down into other areas. What disheartened me most about this story was the affiliated relationship between the bank and the broker. The banker was trying to help ...[Read More]
25
Dec
2007
Posted by Steve Rhode as Business Failures, Customer Service
I feel like my life is a journey. Moving at different pace from discovery to revelation to question to puzzlement. It is true, the older we get, the less we know and I don’t think that is from a lack of experience but more awareness about possibilities. Lately ...[Read More]
28
Nov
2007
Posted by Steve Rhode as Banking, Business Failures
This headline today made me laugh. Really, just $269? Surely there is more to the story and low and behold, the detailed story did had a million after it. For those that have been to a Restoration hardware store, I have always found them to be a nice place for a man browse. Another Interesting ...[Read More]
26
Nov
2007
Posted by Steve Rhode as Business Failures, Credit Cards
Just watch, the entire sub-prime fiasco in the US and soon to raise its head in the UK and other countries will be the fault of borrowers or so that’s what the banks will say as they duck and run for cover. Rather than exercise good and prudent common sense to limit borrowers ...[Read More]