10
Jan
2008
Cars Collide on Fairbanks Road But Teller Gets Married at Bank of America Branch in Maine.
Posted by Steve Rhode as Banking, Customer Service, Wa-Wa-What
If you're new here, you may want to subscribe to my RSS feed right now, before you forget, to get the latest posts. Thanks for visiting!Newspapers are facing some tough competition in tis electronic age and constantly searching for new ways to grow their business. While researching a story about ...[Read More]
02
Jan
2008
Secret Email and Telephone Contact Info to Speak to Major Company Executives
Posted by Steve Rhode as Customer Service
Have you gotten the runaround from a company you are trying to get something resolved with? Have you exhausted all the logical avenues to address your problem? Do you want to escalate your issue straight to the top? If you said yes, then first let me say how sincerely sorry I am that you’ve ...[Read More]
01
Jan
2008
Video Professor Nicer on Infomercial Than in Court
Posted by Steve Rhode as Beware, Customer Service, Scams, Wa-Wa-What
“Colorado infomercial company Video Professor this week dismissed its lawsuit against 100 anonymous defendants who had posted critical comments about its products and billing practices online. Earlier this month, the company withdrew subpoenas that had sought the identity of anonymous ...[Read More]
25
Dec
2007
F@&k MAXjet. Systemic Customer Service Failures Lead to Flame Out, Crash and Burn
Posted by Steve Rhode as Business Failures, Customer Service
I feel like my life is a journey. Moving at different pace from discovery to revelation to question to puzzlement. It is true, the older we get, the less we know and I don’t think that is from a lack of experience but more awareness about possibilities. Lately ...[Read More]
24
Dec
2007
Modern Banking Reality
Posted by Steve Rhode as Banking, Customer Service
An interesting conversation I saw on the web that spoke about modern banking and customer service. “Having been worked inside Wachovia and Bank of America, let me share some thoughts. First, all banks like to keep their people very busy. Most bank employees have more work than time in the ...[Read More]
13
Nov
2007
Nobody In Charge At Customer Service
Posted by Steve Rhode as Customer Service
I had to share this with you. So I just sent an email to the customer service address on my mobile phone bill. Here is the response I got back. Thanks for contacting Vodafone customer care. Please note that we will shortly be closing this email address and request that all customers contact us ...[Read More]
23
Oct
2007
Sneaky Side Door Customer Service Toll-Free Numbers
Posted by Steve Rhode as Cool Things, Customer Service
Interesting site that provides you with the sneaky or little known side door toll-free telephone numbers to customer service departments of major companies. Worth a visit if you need help. Bookmark this page. ----- If you enjoyed this post be sure to grab the RSS feed or get posts by email so ...[Read More]
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